Organizational Health: The cost of Toxic Behaviors - SOLD OUT!

  • May 17, 2023
  • 4:00 PM - 6:15 PM
  • Metropolitan Ballroom and Club Room 5418 Wayzata Blvd, Minneapolis, MN 55416
  • 0


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Not just a slogan, Why I Don’t Work Here Anymore is the title of Dr. Mitch Kusy’s latest book based on his 3-year research study of toxic work cultures.  Toxic individuals are clever chameleons, narcissists, bullies, and manipulators who “knock down, but kiss up.” They not only erode our own personal well-being, but they also destroy team cultures and organizational productivity.

Fire them? Not so easy! What if they are your top performers and executives say, “Keep them!”? In this Executive Forum, Mitch presents startling research that impact HR practice. An alarming 94% have worked with a toxic person in the past 5 years; 64% currently do! On a “pain scale”, 92% of victims reported the toxicity ranged from 7 to 10 on a 10-point scale. A whopping 51% of these targets reported they are likely to quit; 12% do! Further, a recent McKinsey global survey of 15,000 employees and 1,000 HR decision makers in 15 countries discovered that toxic behaviors are the #1 driver of employee burnout!

Mitch identifies top HR actions to prevent Dr. Jekylls and Mr. Hydes from ever entering your organization. He further shares what to do once they are there.  “It takes a village,” and it all boils down to understanding the systems that allow people to get away with bad behavior. Call to all HR executives! Stay tuned for top strategies on three levels: individual, team, and organizational.

Particularly relevant during this time of The Great Resignation, this forum debunks the myth of “give them more money.”  Consider one research study that Mitch will share where 70% of employees would not even be tempted to leave their organization for better pay if their organization had a respectful work culture.

What will you learn?

  • A new understanding of compensation. Save an extra 6% of your total compensation costs by effectively dealing with toxic staff;
  • A simple add-on to your current performance management process. Build respect into your organization through performance management;
  • A new recruiting method. Reduce the probability of a toxic person entering your employee gates—and it just takes minutes;
  • A revamp of exit interviews. Kick the old-fashioned exit interview habits with a refresh that works;
  • A conversation template.  Give feedback to toxic people with respect, dignity, and no passive-aggressive behaviors!

A Special Book-Signing Event!
Mitch will offer his book, Why I Don’t Work Here Anymore, at a special author’s discount—and sign each book.

    Speaker: Dr. Mitch Kusy 
    A 2005 Fulbright Scholar in Organization Development, Dr. Kusy is a professor in the Graduate School of Leadership & Change at Antioch University. Mitch has  consulted and been a keynote speaker with hundreds of organizations nationally and internationally—and continues to do so, helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance. He previously headed leadership and organization development at HealthPartners and American Express Financial Advisors. Previous to Why I Don't Work Here Anymore, Mitch co-authored five business books. In 1998, he received the Minnesota Organization Development Practitioner of the Year Award. He resides in Minneapolis (in the summer) and Palm Springs (in the winter)! HR executives in Minnesota understand this dual “citizenship.”  Mitch is a consultant with the Healthy Workforce Institute, which has as its mantra to eradicate bullying and incivility in the workplace.

    Event Schedule
    4:00 - 4:45 p.m.   Networking
    4:45 - 6:15 p.m.   Program

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    We understand that sometimes you are not able to attend an event that you have paid for. All attendees are factored into our event expenses and therefore, we are not able to offer refunds, but would be happy to move your registration to the next event for you. Please contact our office for additional details.

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